Today's IT tickets:
🔴 "My computer is slow" — had 47 Chrome tabs open, one was a livestream
🔴 "I can't log in" — caps lock. It was caps lock.
🟡 "Someone hacked me" — they had set their own wallpaper to a black screen
✅ 1 person actually read the phishing warning email. Hero.
#yikes #sendhelp